Policies
The terms Brasmora trades on, written for how the store actually works: goods are packed in Spain and delivered to the UK and EU.
- Terms and conditionsThe agreement between you and SOLVETA LTD when you buy from Brasmora.
- Privacy policyWhat personal data we collect, why we use it, who processes it and your rights.
- Cookie policyEvery cookie and browser storage key the store uses, and how to change your choice.
- Returns and refundsYour 14-day right to cancel, how to send items back and when the money reaches you.
- DeliveryWhere we deliver, dispatch from Spain, delivery times, costs, duties and tracking.
- PaymentAccepted cards, currencies, card security and when your card is charged.
- WarrantyOur 24-month warranty against defects and how it sits alongside your legal rights.
- ComplaintsHow to raise a complaint, how quickly we reply and where you can take it next.
- Acceptable useRules for using the website and your account.